Shipping & Special Orders

Shipping your order

We take great care in getting your artwork to you safely and as soon as possible. Being a small company, we ask that you allow 2-3 weeks for delivery of your order. Unframed prints will be shipped by FedEx in a carefully-padded heavy weight cardboard tube. The print will also be protected by a clear plastic sleeve. If you require special mounting for an unframed print, such as on rigid foam-board (for a gift, etc.) you may contact us to discuss.

Expediting and shipping your order sooner than the above timeframe may or may not be possible. For example, if you find the perfect wedding gift on the site but the wedding is a week away, contact me to discuss the feasibility!

Assurance of Satisfaction and Returns
Upon receipt of your artwork or product, you will have two weeks to arrange for a return or to discuss any points of dissatisfaction. If you choose to return the image for a refund or exchange, we will reimburse you for the full amount of your payment minus shipping charges upon inspection of the returned product. All returned images must be in excellent condition for resale for a refund to be issued.

Please carefully inspect your item(s) when received and notify us immediately of any problems or damages to the item(s). Artwork is inherently fragile. Please contact us if you need information about how to best prepare a product for safe return.

Special Orders and Custom Framing

If you want to discuss customizing your artwork with special or different frame options we will be happy to talk with you about possibilities. Blowing Rock Frameworks & Gallery has over twenty years of experience meeting client’s needs with high quality matting and framing using mouldings from all major framing suppliers, and can customize your order with museum quality glass, specialty matting, etc. Framer Tim Miller is the only Guild Commended Framer in North Carolina certified by London’s Fine Art Trade Guild, and one of less than 20 in the U.S.

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